They're so concerned about emissions, they didn't even care the they had a 16 inch hole in the floor and the sub frame was rotted out. After they blew 600 on the car, three months later their mechanic told them about gaping hole and rotted frame! Said he didn't notice it during the inspection.
You know with that avatar... the wife wont like me talking to you...
The safety and emissions stuff has good and bad points. Here in FL they got rid of what safety inspections they had, 1982 was the last. Stand on a busy street and every 50th car has brakes grinding and tires that wouldn't leave squiggles in the sand. Customers would want A/C fixed on cars that you had to cycle the wheel 90 degrees or more to go straight... and of course only want A/C fixed.
IDK anything about NY inspections, but there should be a way to report that shop, and I would never go back. That guy is an F-ing idiot. Labor rates and parts prices and overhead... I don't begrudge any shop that provides an honest estimate and quality repair, whatever the price. I gave lots of thousand dollar estimates on hundred dollar cars, and never once felt bad if a customer didn't want to invest. I even discouraged lots of them, pointing out what else they would need down the road (like sub frames). I never felt bad about what it cost to fix the car right either... and I kept my car fixed the same way.
Quality workmanship and ethical business practices have been on the decline for so long... I just talked to a young man the other day who told me of the 4 PB stores he worked at this past year, not one had a ASE master on staff and they changed their pay from flat rate to commission. Flat rate pay can lead to dishonesty, but allows for Legal estimating, which is important. The Tech only gets paid what the job quoted for and is responsible for proper repairs at that price. Commission pay, the Tech gets paid based on the total of the bill, encourages dishonest practices because the higher the bill regardless of repair needs, the more $. Tire stores and muffler shops favor commission, and some are still honest. Dealerships and some independents favor flat rate, and some are crooked. Find a shop you trust and stick with them for all your service... no guarantees, but your best bet.