Let me relate a recent event that happened to a customer
Said customer was a good friend of one of our salesguys and asked him to find a used Kia SoulEV the completely electric model for running around the small town they lived in. We searched for one and found the only one for sale on the west coast. We had it shipped in and the customer took delivery. A month later he had a problem with the charging system (known issue) and took the car to the biggest Kia Dealer in Calgary. They promptly told the customer they did not have an EV trained tech and couldn’t do the warranty work. The closest Dealer was in BC 700kms away. (The max range on this car is 100km) so Kia shipped the car to Kelowna and the warranty work was completed...however now that it’s fixed they won’t ship it back. Given the range of the car and the distance between charging stations the car can not be driven. The customer is on the hook for shipping it back to Alberta. Kia customer service just hangs up on them. Quite the experience Kia is showing its customers who choose this bullshit technology that can’t be driven to a Dealer for service. Guess they shoulda bought a Hemi....
Wow!
Just changing the battery(s) is a dangerous mission on electric cars!