Chrysler Tooling

I just absolutely find it amazing that car manufacturers had things so well planned out though like engineering etc that they produced all of the factory tools they felt important for dealership mechanics to use. Just shows how detailed car manufacturers once were, even if these tools never ended up in the rights hands of those who needed them. It shows what American ingenuity once was and how quality was a staple of that time in history.

Disappointing to hear that dealer tool rooms weren't better organized for the mechanics. Though I'm sure new tooling was coming in at an extremely fast rate and probably hard to keep up with.

I'll keep my eyes out on eBay for some part number tooling I'd like to have.

Great info. Thank You!
IMO, you give to much credit to the engineers... all to often they didn't seem to have a clue when developing these tools, it was more like they underestimated the ability of the Techs (mechanics) to do the job without damage, and they didn't seem to understand how similar jobs were performed on other vehicles. Pure tunnel vision... I believe the tool company was left to engineer the actual tools most of the time, and they either updated or relabeled something they already had (often the useful tools) or they milked the job into a set of 127 very specific and expensive items which must all be used correctly on a corrosion free part to work right... and was often done with big standard screwdriver, a carburetor hammer and a sense of feel, taking 2 minutes by an experienced tech. BTW a "carburetor hammer" typically refers to one of the biggest or smallest in any collection of hammers.

The tool room chaos was the product of the techs... too much of what was in there was of little value to us. The stuff we did care about was too often broken or missing... due to other techs. I did get to set up a tool room in one dealership where I was employee #4... I offered to neuter a few guys who thought they could be pigs there... I gave up once the management proved to be too cheap to buy the essential tools to work on old product the factory didn't require them to have. They sent hundreds of labor hours off to the aftermarket monthly, all over a few grand worth of tools @$125-150 per labor hour... you'd think they might have invested.
 
I can't tell you the full history of these companies or when they came together... Most US and some Asian and once in a while a European special tool comes from SPX corporation... Any brand of theirs can be the creator of the tool for any manufacturer... for US cars Miller Specialty Tool generally does Chrysler, Kent Moore is usually G.M. and Toyota (but not all of Toyota) and O.T.C. (Ottawa Tool Company) made most of Ford's stuff, but also made for many manufacturers and confusingly makes many general purpose tools for the aftermarket. The best known brand from SPX is Robinair, who makes lots of aftermarket A/C equipment as well as a fair amount of dealer only tools.

Factory tools can be quite difficult to purchase from SPX. They tend to produce only the quantity requested by the manufacturer and do not always make those available to those outside of the dealer network. In some cases the same or similar tools are marketed under other brands to allow the sale to the general public... OTC and Robinair are the brands they tend to use for aftermarket sales.

A very weird company, but THE provider of most factory tools in this country.
OTC Tools (originally Owatonna Tool Company) is a tool and equipment manufacturer. It was founded in Owatonna, Minnesota
 
Commando1's Helpful Hint #56: You know that humongous obsolete tool that everyone says you need to pull the rear drums on a car with a tapered axle? YouTube it. An 87 year old guy shows how you pop them off with a cheap HF Metric FWD puller.

Do you mean this delicate little thing?
2010-02-15_201034_puller.jpg


:lol:
 
Here's my observations from the dealership side of things. GM, Ford, Chrysler, etc. had particular tool vendors who did their "factory" tools for the techs to use. In the case of GM, the dealership got "credits" for purchasing the "Required Tools" for particular model years of vehicles. Our service manager usually did those things. Many times, when you got the mfd-recommended tools, you got way more things than you'd need, but you had to get them to keep everybody happy. Some were broken, some got lost (somewhere), and were generally not watched too closely by management. IF it was something that got a good bit of use, everybody made sure where it was or who used it last. For the less-used items, not cared about, much.

In some cases, IF you were going to sell particular vehicles, you HAD to order an appropriate special tool set to work on that vehicle under warranty. The local small-town Chrysler store didn't opt to purchase the electronic test stuff for the '80s Imperial coupes, so when a local doctor wanted one, he had to finagle getting him a car and not having to spend ($3000.00) for the electronic testing item. We opted-out for the GM ZR-1 Corvette tools back then, too, as we didn't expect to sell any of those, gladly letting another Chevy dealer do that. AND this situation still goes on today! No tools? No warranty work, on specific vehicles.

These "special tools" were meant to address certain specific repairs, only. Very few had multiple uses, from what I recall, other than on components which were common for several years (transmissions, engines, rear axles, etc.). The "better techs" bought their own special tools from Snap-On, or similar, who had similar items under their own brand name. They were typically a base tool that might need an adapter to customize it to the particular referenced factory tool? The particular "factory tool" was the way to ensure the repair was done correctly and not "shade-tree-d" by dealership techs, for the best result. Only thing was that many smaller dealerships couldn't afford that yearly bill for special-use tools, so it was up to the techs to "make it happen as best they could" . . . OR send the vehicle to a larger dealership to get the work done. From that perspective, they took care of the customer's warranty repair, didn't need to spend hundreds of dollars, and everybody was happy.

Seems like some of the Clymer manuals have "work-arounds" for the factory tools, in some cases?

Make a copy of the image of the factory tool in the service manual. Take it to a local tool rental place and see what they might have that would work. Rent it, learn how to use it, do the repair, and take it back. Pay the rental fee, get your deposit back. Be done!

As mentioned, most of these tools, when obsolete, were "stored" and later discarded when storage space was needed, the dealership "sold out", or whatever. Back then, very FEW if any saw the open marketplace for resale. They were that specialized in model year uses with very little value to anybody else, other than scrap value.

Chrysler usually used Miller (Miller-Falls?), GM used Kent-Moore, and I'm not sure who Ford used. They had catalogs to order these items, but as things progressed, the older ones were dropped. The dealerships usually had an "open account" via the vehicle manufacturer, so "consumers" were not allowed until more recent times, as I recall. Many of these suppliers have different names now, I believe.

In general, there ARE alternatives to these things.

CBODY67

This is some wonderful advice and I truly appreciate your thoughts. I guess I never thought of how painful some of these tools could make things for the technician at the dealership.

It's a great thought about going and renting the tools instead of searching for certain obsolete ones. I will try that next time.
 
IMO, you give to much credit to the engineers... all to often they didn't seem to have a clue when developing these tools, it was more like they underestimated the ability of the Techs (mechanics) to do the job without damage, and they didn't seem to understand how similar jobs were performed on other vehicles. Pure tunnel vision... I believe the tool company was left to engineer the actual tools most of the time, and they either updated or relabeled something they already had (often the useful tools) or they milked the job into a set of 127 very specific and expensive items which must all be used correctly on a corrosion free part to work right... and was often done with big standard screwdriver, a carburetor hammer and a sense of feel, taking 2 minutes by an experienced tech. BTW a "carburetor hammer" typically refers to one of the biggest or smallest in any collection of hammers.

The tool room chaos was the product of the techs... too much of what was in there was of little value to us. The stuff we did care about was too often broken or missing... due to other techs. I did get to set up a tool room in one dealership where I was employee #4... I offered to neuter a few guys who thought they could be pigs there... I gave up once the management proved to be too cheap to buy the essential tools to work on old product the factory didn't require them to have. They sent hundreds of labor hours off to the aftermarket monthly, all over a few grand worth of tools @$125-150 per labor hour... you'd think they might have invested.

Thanks for the thoughts cantflip. I must say that I never thought of the frustrations the mechanic had to face as a result of engineering ideas/specified tools. It's a good point of view.

It's amazing to me that the tooling was such a rat race at dealerships.

Understood many mechanics made their own tools or improvised in many cases.
 
I have a special tool catalog for dealerships from the early 60s where many of These Tools had to be fabricated by yourself with technical drawings and specific Information if the Joints had to be brazed or welded for example.

Heard from some old mechanics they didn't work at all in some instances.
 
Back
Top