Doba and 300rag, glad you guys had a nice day. At least the stolen car has a body to pin the blame on... of course that isn't going to be pleasant for you either Doba.
For those not in the dealer world, the shear number of keys floating around at any give moment is mind numbing. Everybody is production oriented when things get busy, or they get replaced by some who can keep up. We lost cars throughout my career, often to someone ballsy enough to just stand around and wait for a good opportunity. Many get caught, many don't. We had one that a tech finished before lunch and left in his bay leave on it's own... someone walked right in and backed it out. Had 2 from the same delivery of new cars leave on their own, right after the truck driver got his sign off... keys and invoices on the roof while inventory numbers and tags were created. Many driven right off the service drive at peak hours... really hard to keep up with all that's going on.
Leaving the key in the car at a gas station isn't quite the same thing... but easy to see poor work habits at play. BTW, I would kick some *** if the car was in the shop locked up... too many with the key in their pocket would go home. Had one all locked up in the next bay have a headlight switch fire, fortunately that moron was close enough for me to squeeze the key out of him so I could disconnect the battery. He thought I was being mean when I pinned him to the tool box to stop him from running laps around the car, I even had to sit down with management..."well the little ahole was panicking, I saved my tool box, the shop and the car... in that order"
