Thank you for your message. As many of you know, this matter is currently before the courts, and as expected, the legal process takes time. At the request of counsel, I removed my most recent post; however, I stand firmly by all previous statements, as they are accurate in every respect — including the one that was removed.
A company such as TFX should not be allowed to treat customers unfairly without being held accountable. I speak from extensive professional experience. I previously owned the largest heavy-haul transport company in the Fraser Valley —
Alltrac Transport Inc. — which I built from a single truck and lowbed to a fleet of
16 tractors and 21 specialized low-bed trailers. I am very familiar with Motor Carrier standards, regulations, and
cargo insurance obligations.
TFX advertises cargo insurance coverage of
$250,000 per vehicle, yet they have repeatedly refused to provide the insurer’s contact information so that a proper claim could be filed. This raises serious concerns regarding their accountability and professionalism.
For those questioning my credibility, I encourage you to review the many public experiences shared at
www.TFX.reviews.
The Contracted Service — and What Actually Happened
I paid for a
premium, direct transport from the Boat Wholesalers’ large heated indoor storage facility
straight to my garages in New Brunswick, where my yard staff would have driven the vehicle directly into a heated building.
Instead, in violation of the written contract, the car
disappeared for three weeks. During this time, extensive damage occurred while under the control of TFX. As a result, the vehicle was delivered not to my contracted location, but to
AJM Classics in Moncton, NB, where it ultimately sat for more than
18 months.
AJM later estimated
over $60,000 would be required to restore the vehicle to the condition it was in prior to TFX’s involvement.
Condition of My Vehicle Upon Delivery
After relocating to New Brunswick in late August, I went to AJM Classics to pick up my
1966 Oldsmobile Tri-Power Convertible, which had been there originally for a new clutch, factory rims, and Redline tires, and to inspect the
Frank Elliot 472 Hemi vehicle.
AJM had been storing the car for nearly 18 months because we wanted to give TFX the opportunity to review the extensive damage themselves — something they
never once took us up on. Meanwhile, storage costs continued to accumulate.
Due to these ongoing expenses, I eventually had the vehicle transported to my home garage on a 5-ton deck tow truck.
Upon inspection, we discovered that the vehicle had sustained
significant mechanical damage due to improper handling by TFX. Both carburetors and their air filters had
caught fire, completely burning through the filters and melting the float bowls. The car is now
non-operational as I would not drive it .
This is particularly troubling given we have clear video evidence of the vehicle
running flawlessly at the time TFX picked it up — including footage of it being
driven in the snow, again in violation of the written contract which required enclosed, temperature-controlled transport.
Current Mechanical Condition
The vehicle now requires evaluation and repair by a certified high-performance shop. The carburetors must be removed, rebuilt, and reinstalled, and a full engine inspection is required to determine whether internal damage has occurred. The engine is currently experiencing
severe backfiring from over-fueling, indicating the possibility of deeper mechanical issues. This a 472 Hemi with Stage 5 heads built by Frank Elliot himslef for this the last car he ever built which took him 10 years as his personal masterpiece that simply cannot be replaced.
Why I Am Speaking Out
For TFX to claim that I am “bad-mouthing a reputable company” is entirely false. This situation could have been resolved quickly and professionally had they simply forwarded my claim to their insurer — exactly what any responsible carrier is obligated to do. Instead, they have chosen to avoid accountability while insisting they are “not responsible.”
They operate in a way that creates the impression they are untouchable — as if they dare you to try and hold them accountable. Well, they’ve chosen the wrong person.
This appears to be their standard operating procedure: deny, delay, and refuse to provide access to their insurer.
After more than a year of stalling, avoidance, and denial, I have instructed my legal team to advance this matter without further delay. I am fully prepared — and genuinely looking forward — to having my day in court.
Thank you to everyone who has reached out with support. I will continue to stand by the truth and ensure that what happened to me does not happen to others.
